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Knowledge Base

Frequently Asked Questions

Answers to common questions about Football Insights.

01

Does Football Insights offer a free trial for its premium predictions?

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Yes – new subscribers can try Football Insights’ premium section for 7 days at no charge. You’ll need to create an account and enter payment details, but you won’t be billed unless you keep the subscription after the trial. Cancelling before day 7 stops any future charges.

02

Is Football Insights licensed to provide betting tips and related services?

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Football Insights operates as a content and analytics platform, not a betting operator, so it doesn’t require a gambling licence. The site complies with responsible‑gambling guidelines and only directs users to licensed sportsbooks when offering links.

03

What does ‘handicap betting’ mean on Football Insights?

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Handicap betting gives one team a virtual advantage or disadvantage to level the playing field. For example, a -1.5 handicap on the favourite means they must win by at least two goals for a handicap bet to pay out; the underdog receives a +1.5 advantage that pays if they win or lose by one goal.

04

Why did Football Insights predict a win but the match ended in a draw?

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Predictions are probability estimates based on current form, line‑ups and historical data. Unexpected events such as injuries, tactical changes or refereeing decisions can shift the outcome, so a forecast of a win does not guarantee the result.

05

How do I cancel my Football Insights subscription and is there a refund?

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Log into your account, go to Settings → Subscription and click ‘Cancel’. Cancellations take effect at the end of the current billing period; because Premium access is delivered immediately, we don’t offer prorated refunds for unused days.

06

How does Football Insights protect my personal and payment information?

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All data is transmitted over TLS‑encrypted connections and stored in secure, access‑controlled servers. Football Insights never saves credit‑card numbers; payments are processed by PCI‑compliant third‑party providers, and we only retain the information needed to manage your account in line with GDPR.